Kalissi | Made in Vienna
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PRIVACY TERMS

Kalissi understands the importance of protecting the privacy of our site visitors and customers and as such, has adopted company privacy policies for your protection. By visiting our site, you are accepting and consenting to the practices described in our Privacy Policy and Terms and Conditions.

COLLECTING INFORMATION & CONTACTING YOU

Kalissi will collect your information via the newsletter, the account sign up page, and information provided when you place an order. Information such as name, email address, credit card, and billing and shipping addresses, will be used by us to process your order, manage your account, complete deliveries, personalise your use of the website, and send you Kalissi updates such as new arrivals and promotions. Some data such as name, email address, credit card details, and billing and shipping addresses, are mandatory for us to be able to process your order. Should you either subscribe to the newsletter, we will occasionally update you with product details and special offers via e-mail, post and/or telephone. Occasionally we will also review email activity so that we only send you content you would be interested in – this means that we may change email content based on what our customers open and read. All recipients of Kalissi communications have the ability to opt-out of receiving communications by clicking the “unsubscribe” link in any email that we have sent you.
You have complete control over how your personal data is used. If you would like us to delete or change your personal information or account details in any way, or if you have any questions about how your personal data is collected and used, please let us know by emailing help@kalissi.com and we will be sure to respond immediately.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns). Facebook pixels are also used.

WHEN WE WILL USE YOUR INFORMATION

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.
Additionally when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number. We refer to this information as “Order Information”.When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information

THIRD PARTY SITES

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at; http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
â–Ş Facebook: https://www.facebook.com/settings/?tab=ads
â–Ş Google: https://www.google.com/settings/ads/anonymous
â–Ş Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
Facebook pixels are also used.

ANIMAL WELFARE POLICY

Kalissi products do not use any materials in which animals have been slaughtered or harmed. We do not agree with animal cruelty.

ETHICAL TRADING POLICY

All our suppliers shall comply with all laws applicable to their business. All our suppliers are expected to adhere to the principles of the United Nations Global Compact, UN Declaration of Human Rights as well as the 1998 International Labour Organisation’s “Declaration on Fundamental Principles and Rights at Work” in accordance with law and practice.
Kalissi is committed to trading relationships which are both commercially and ethical viable. We support fair trade and the only operate with suppliers, manufacturers who comply with our ethical trading policy. We will appraise these suppliers against the following standards.
This policy sets out the minimum labour standards that we expect our suppliers to comply with:
• There is no forced labour
• Child labour is not used
• No racial or sexual discrimination is practiced
• Working hours comply with local national standards
• Wages meet the minimum local standards
• Human and civil rights are respected
• Bribery either to customers or from suppliers is not acceptable

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at help@kalissi.com

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